Get started with our Standard Support Plan.
Includes all basic support options, with added benefits of service desk access, standard technical support with standard response times.
Provides 24/7 access to Support Officers, less than 1 business day response times and guidance on architecture based on your use case.
The complete support package with architecture and proactive guidance, launch support and training. As well as quick response times, third-party software support, and 24/7 access to senior support officers via the Slack support.
24x7 access to billing and subscription support.includedincludedFull access to online self-help, API integration and custom API developments.Full access to personalized dashboards.24x7 access to Support Officers via Live Chat, Email & Help Center24x7 access to Support Officers via Live Chat, Email, Slack & Help Center24x7* access to Support Team, L3, L4 and Developers via Live Chat, Email, Slack, WhatsApp & Help CenterMultiple contacts.Multiple contacts.Multiple contacts.LimitedInteroperability & configuration guidance and troubleshooting.Interoperability & configuration guidance and troubleshooting.
Guidance based on use case.Guidance based on use case.Guidance based on use case.Guidance based on use case.IncludedDesignated Technical Project Manager.Technical web seminars and on-demand training.1:1 on-demand training.1:1 on-demand training.Available for purchase.Available for purchase.IncludedIncludedFree($)Hourly rate $55 (Minimum 10 hours/m)Includes all basic support options, with added benefits of service desk access, standard technical support with standard response times.
Provides 24/7 access to Support Officers, less than 1 business day response times and guidance on architecture based on your use case.
The complete support package with architecture and proactive guidance, launch support and training. As well as quick response times, third-party software support, and 24/7 access to senior support officers via the Slack support.
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CDN
Edge Delivery
EdgeSec Delivery
Video Delivery
Video Service
Encoding
Stream
Player
Automatic Optimization
Optimization
Storage
Storage
Routing and Monitoring
DNS
Realtime User Monitoring
Monitoring
By Industry
CDN for Gaming
Game Server Protection
Software Distribution
Image Optimizer
Website Acceleration
WordPress CDN
CDN for E-commerce
Video Hosting
Live Streaming
IP Camera Streaming
Live Streaming Events
OTT Streaming
Satellite Downlink
CDN For Financial Services
CDN for SaaS
By Need
Asset Optimization
