SUPPORT PLANS

Get started with our Standard Support Plan.

Compare
Plans

Standard

Includes all basic support options, with added benefits of service desk access, standard technical support with standard response times.

Premium support

Provides 24/7 access to Support Officers, less than 1 business day response times and guidance on architecture based on your use case.

Professional Services

The complete support package with architecture and proactive guidance, launch support and training. As well as quick response times, third-party software support, and 24/7 access to senior support officers via the Slack support.

Customer Service

Self Help, Documentation and Guides

5centsCDN Client Portal

Technical Support

Who can open support cases

Third-party software support

Case severity & Response times

Architectural Guidance

Proactive Guidance

Launch Support

Training

Custom Development

Dedicated Account Manager

Pricing

Compare
Plans

Standard

Includes all basic support options, with added benefits of service desk access, standard technical support with standard response times.

Premium support

Provides 24/7 access to Support Officers, less than 1 business day response times and guidance on architecture based on your use case.

Professional Services

The complete support package with architecture and proactive guidance, launch support and training. As well as quick response times, third-party software support, and 24/7 access to senior support officers via the Slack support.

Customer Service

Standard

Premium support

Professional Services

Self Help, Documentation and Guides

Standard

Premium support

Professional Services

5centsCDN Client Portal

Standard

Premium support

Professional Services

Technical Support

Standard

Premium support

Professional Services

Who can open support cases

Standard

Premium support

Professional Services

Third-party software support

Standard

Premium support

Professional Services

Case severity & Response times

Standard

Premium support

Professional Services

Architectural Guidance

Standard

Premium support

Professional Services

Proactive Guidance

Standard

Premium support

Professional Services

Launch Support

Standard

Premium support

Professional Services

Training

Standard

Premium support

Professional Services

Custom Development

Standard

Premium support

Professional Services

Dedicated Account Manager

Standard

Premium support

Professional Services

Pricing

Standard

Premium support

Professional Services

Helpful Resources

PORTAL

Want to get started with 5centsCDN?

Head to our control panel to configuring CDN.

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documents
DOCUMENTATION

Looking for API references or implementation information?

Here you’ll find everything you need to build on the 5centsCDN API.

Give your customers the best viewing experience.

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VERVE Media's Logo
IBC Live's Logo
CWS's Logo
IQ Broadcast's Logo
LondonReal's Logo
AnthymTV's Logo
Muuzic Tyme's Logo
Media One's Logo
Interlink Multi Media's Logo
ARV Digital's Logo
SL Media's Logo
VIVRE's Logo
MS Live's Logo
Teletica's Logo
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