My SSL is not active, why?

Normally the SSL deployment takes some time. The deployment time is based on the network.

• For Standard, Volume, and Premium networks take 24hrs of time.
• For Enterprise network take up to 48hrs of time.

 My SSL not deployed after the required time, Why?

• If the Cname is not pointed correctly to our hostname, the SSL won’t start the deployment.

If your Cname is cdn.yourdomain.com then you have to point it to our hostname.

eg: cdn.yourdomain.com -> push111.5centscdn.com

• Ensure the Cname added to the console and configured the appropriate SSL option.

In case of live stream, you have to add Cname in Dasboard>Live streams>Global settings>CNAME/SSL

In the case of Push or Pull zone, you have to add Cname in Dashboard>Zones>HTTP/VOD>Push/Pull>Manage>CDN Resource>Custom Cnames, and you have to select SSL

I am looking for an SSL live migration for my website, How can I do?

You can schedule a live migration with our engineers, Click here to schedule