Help Center

How to check my credit card information is saved on the account?

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• 600

How to check the usage history?

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• 752

How to delete the entire account?

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• 645

How to activate affiliate program?

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• 795

Can I upgrade plan from Pay-as-you-go to a la carte plan?

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• 681

I am not getting email verification, why?

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• 621

Does my BW rollover?

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• 746

How can I change my email ID?

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• 656

What is à la carte plan, how to buy?

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• 1056

How to check affiliate commission?

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• 637

How to view tickets?

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• 923

How to check my BW rollover history?

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• 754

How to check Activity Logs?

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• 736

Can I restore my canceled service?

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• 594

How to check Bandwidth Addon History?

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• 625

What is Prorated Bandwidth? How does it work?

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• 723

What is Demo or Abuse usage protection?

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• 625

How to stop auto capture from my credit card on file?

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• 619

How to get Raw Logs?

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• 688

What is your IBAN number?

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• 1254

How to restore my terminated account?

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• 524

How can I easily navigate to a specific Stream Name, Zone, or other resources in the control panel?

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• 571

Why I am seeing deleted streams and zones?

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• 581

How long does it take to active my Pay As you Go account?

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• 594

What is the termination period of the PAYG account after suspension?

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• 505